Auto Shipping FAQ: Why Does it Take So Long To Get My Car Picked Up?
Some of the calls we take from customers here at American Auto Shipping are from customers frustrated that their vehicle hasn’t been picked up yet.
And that’s an understandable complaint – you want your vehicle picked up within a reasonable amount of time because you’re busy, and you have more important things to do than waste a day waiting for a truck to show up to load your car up.
Pickup times should be quick because you need your car picked up now, right? So then why does it take so long to get a car picked up? The answer lies in the way the industry itself is shaped.
When you book your order, you’re going to have to wait for someone to come pick your vehicle up. Shipping companies will give you a pickup window when you book your order – this is how much time they think it’ll take to find a carrier and have them pick it up.
A broker will find a carrier in your area; a carrier will send someone who’s already going that way. Either way is going to take time. Brokers can usually get vehicles picked up more quickly than carriers directly because they have access to a nationwide load board that tells them, basically, where every truck on the board is currently and where they are going.
Carriers have access to it, sure, but they’re still the carrier; their trucks are where they are, and if you’re fifteen hundred miles away from their nearest truck, it’s going to take a lot longer than if a broker found a carrier fifty miles away.
The reason why it takes so long to get a vehicle picked up is because carriers are constantly on the road, going from place to place. They don’t stay in one place long – they have to keep on the road to keep making their money.
They travel along set routes on the Interstate Highway System more often than not, and those that don’t tend to take the highest-paying loads going to wherever it is they want to go. This can make it hard to get vehicles shipped out of inconvenient areas, and areas that carriers tend to avoid tend to not see any auto transport traffic.
This can raise prices and increase pickup times, so we recommend speaking to your auto transport representative about possible ways to get your vehicle picked up more quickly if you are concerned.
Make sure to use American Auto Shipping for all your needs! If you’re looking to ship a vehicle, simply fill out our free quote form to get a no-hassle quote instantly. You can also contact us any time at 800-930-7417 to speak to an agent, get a quote, have your questions answered, and more.