Privacy Policy
Your privacy matters to us. Here is exactly how we handle your information — no legalese gymnastics, just a straightforward explanation.
Our Commitment to Your Privacy
At American Auto Shipping, we take your privacy seriously. We have been in the auto transport business since 1999, and over those 27+ years, we have built our reputation on trust. That extends to how we handle your personal data.
This Privacy Policy explains what information we collect, how we use it, and what choices you have. It applies to our website at https://www.americanautoshipping.com and to any interactions you have with us via phone, email, or our online marketplace. We encourage you to read through this page so you know exactly where you stand.
Last Updated: March 14, 2026
Information We Collect
We collect information in a few different ways, depending on how you interact with us. Here is the breakdown:
Information You Provide Directly
When you request a quote, book a shipment, or contact us, you voluntarily provide us with information such as:
- Your name, email address, and phone number
- Pickup and delivery addresses
- Vehicle details (year, make, model, condition)
- Payment information (processed securely through our payment processor)
- Any additional notes or special instructions you share with us
Information We Collect Automatically
When you visit our website, we automatically collect certain technical information, including:
- Your IP address and general geographic location
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages you visit and how long you spend on them
- Referring website (how you found us)
- Click patterns and scrolling behavior
This data helps us understand how people use our site so we can make it better. None of this information identifies you personally on its own.
How We Use Your Information
We use your information to do exactly what you would expect an auto transport company to do with it:
- Process your shipment — We need your contact details and vehicle info to match you with a carrier, coordinate pickup and delivery, and keep you updated throughout the process.
- Provide quotes — When you use our online quote tool, we use your route and vehicle information to generate accurate pricing.
- Communicate with you — We may contact you with shipment updates, follow-up on quotes, or respond to your inquiries.
- Improve our services — We analyze usage data to improve our website, refine our pricing algorithms, and provide a better overall experience.
- Comply with legal obligations — As a licensed and bonded auto transport broker, we are required to maintain certain records per federal and state regulations.
We do not sell your personal information to third parties. Period. We never have, and we never will. That is not how we do business.
Cookies and Tracking Technologies
Like virtually every modern website, we use cookies and similar technologies. Here is what that means in plain English:
Essential Cookies
These cookies are necessary for the website to function properly. They handle things like keeping you logged in, remembering your quote details as you navigate pages, and ensuring forms work correctly. You cannot opt out of these without breaking the site.
Analytics Cookies
We use analytics tools (such as Google Analytics) to understand how visitors interact with our website. This helps us figure out what pages are popular, where people drop off, and how we can improve the experience. The data collected is aggregated and does not personally identify you.
Marketing Cookies
If you visit our site and later see an ad for American Auto Shipping on another website, that is a marketing cookie at work. These cookies help us reach people who have already shown interest in our services. You can opt out of personalized advertising through your browser settings or through industry opt-out tools like the Digital Advertising Alliance at optout.aboutads.info.
Most browsers let you manage cookie preferences. Check your browser's settings or help documentation for instructions on how to block or delete cookies.
Third-Party Sharing
We share your information with third parties only when it is necessary to provide our services or when we are legally required to do so. Here is who may receive your information:
- Auto transport carriers — When we assign a carrier to your shipment, we share your contact information and vehicle details so they can coordinate pickup and delivery with you directly.
- Payment processors — We use secure, PCI-compliant payment processors to handle transactions. We do not store your credit card information on our servers.
- Analytics providers — As mentioned, we use tools like Google Analytics that process aggregated, non-identifying data.
- Legal authorities — If required by law, subpoena, or court order, we will comply with lawful requests for information.
We vet our third-party partners to ensure they handle data responsibly. We do not share your information with anyone who does not have a legitimate business need to access it.
Data Security
We implement industry-standard security measures to protect your personal information. These include:
- SSL/TLS encryption on all pages of our website
- Secure, encrypted storage of personal data
- Restricted access to personal information on a need-to-know basis
- Regular security audits and vulnerability assessments
- PCI-compliant payment processing
No system is 100% foolproof (anyone who tells you otherwise is not being honest), but we take every reasonable precaution to keep your data safe. If we ever become aware of a data breach that affects your personal information, we will notify you promptly as required by applicable law.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- Right to access — You can request a copy of the personal information we hold about you.
- Right to correction — If any of your information is inaccurate or incomplete, you can ask us to update it.
- Right to deletion — You can request that we delete your personal information, subject to any legal obligations we have to retain certain records.
- Right to opt out — You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
- Right to data portability — Where applicable, you can request your data in a commonly used, machine-readable format.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which, again, we do not do). Nevada residents have similar rights under Nevada privacy law.
To exercise any of these rights, contact us using the information below. We will respond to your request within 30 days.
Children's Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top and, where appropriate, notify you via email or a prominent notice on our website.
We recommend checking this page periodically so you stay informed about how we protect your information.
Contact Us About Privacy
If you have any questions about this Privacy Policy, want to exercise your rights, or have a concern about how we handle your data, we are here to help. Reach out to us:
- Phone: (800) 930-7417
- Email: info@americanautoshipping.com
- Mail: 3650 S Eastern Ave, Suite 100-F, Las Vegas, NV 89169
You can also visit our contact page for additional ways to reach us. We aim to respond to all privacy-related inquiries within 30 business days.