Your “first available date” is the date when your vehicle is first ready to be shipped. If you are not going to be ready for a few days, don’t say that the vehicle is available now, as now would become your first available date. It’s okay if you’re not quite ready – just let us know so we don’t dispatch your vehicle for pickup before you can release it.
Your vehicle must be able to stop, either through conventional braking or through use of an emergency brake. Carriers can’t ship vehicles that cannot stop.
You can get a refund any time before your vehicle is assigned to a truck. Remember, our job is to arrange the transportation of your vehicle, so once we find a carrier for you, we’ve done our job. If you need to cancel and want a refund, you need to do it before your vehicle is assigned to a truck.
Remember, we work with only top-rated carriers; this means they are rated at least 98 on the national load boards. Those ratings come from other shippers, not customers. We don’t work with carriers that make it hard for customers, and our service shows that.You can rest easy knowing that the carrier we find to transport your vehicle will be top-notch.
April Fools! Unfortunately, the coronavirus isn’t an April Fool’s joke. Luckily, though, the car transport industry is still moving and you can get a great rate to transport a vehicle anywhere in the U.S. today!
We require no personal information to get you a quote to ship your vehicle. No obligation, no hassle – that’s how we operate. Give it a try and see how much we can save you on your shipment!
Stay home, stay safe. The coronavirus is still a major threat nationwide, and we’re doing everything we can to continue business as normal through these times. Auto transport is considered an essential business, so if you’re on the fence about transporting your vehicle give us a call and let us help you decide.
If you have any questions about your order, feel free to call us any time at our toll-free 800 number. Our representatives can help you with anything you need help with pertaining to shipping your vehicle.
Don’t be fooled by low prices. With fuel prices dropping and demand for car shipping services down, other shippers are giving lower-than-going-rate prices hoping carriers get desperate. This can leave your vehicle stranded, especially if carriers would lose money on the route.
Fuel prices across the southeast are dropping rapidly, with some areas close to $1/gallon according to some carriers in the region. This is making prices along routes through the region drop as well, so now is a great time to save money on your car shipment.
Though the coronavirus is shutting down a lot of businesses, auto transporters are considered essential, so we’re still open!
With the coronavirus spreading rapidly, one crazy side effect is the fact that fuel prices are dropping. This means that auto transport prices are dropping as well, so now might not be a bad time to ship a car. Trucks are still moving, which is a great thing for the country.
Don’t lie to your representative. Don’t lie to your carrier. Don’t lie in general. Life’s a lot easier when you’re honest, so be honest.
While the vast majority of our customers ship cash-on-delivery, pre-paid shipment is also available if you are unable to pay the driver at delivery. Speak to your representative if you think pre-paying is better for you.
Remember that you’re only allowed to book your shipment with one transport company at a time. Be sure to cancel with any prior companies you may have booked with before booking with a new one.
Remember, you can cancel any time before your vehicle is dispatched and receive a full refund.
The coronavirus is making it harder and harder for goods to move across the country. Don’t be surprised if it takes us longer to find carriers especially if you book now.
If you are shipping to or from areas that are known hotspots for coronavirus, make sure to wash your hands thoroughly and have hand sanitizer on hand if you are releasing a vehicle or collecting one on delivery.
Sometimes, it’s just plain easier – and cheaper – to ship to or from a bigger metropolitan area. If you’re within 50-75 miles of a major city, you could save some serious cash by moving your pickup or delivery location to the bigger city.
Don’t be a jerk. We work with only top-rated auto transport carriers and we don’t work with rude or inconsiderate drivers. But the same goes for customers – if you are rude or belligerent to our carriers, it is not likely we will work with you in the future.
Remember, fuel adds weight, which can increase cost. Make sure to only have a quarter of a tank of fuel in your vehicle when it is shipped.
Be sure to do the pickup and delivery inspections and make sure to sign the Bill of Lading. Without doing those things, we cannot help you if you have to file a damage claim.
Rural areas are always more expensive than urban ones. Carriers don’t travel to rural areas often, as there isn’t much demand. Therefore, rural shipping prices are always higher than their suburban or urban counterparts.
When it comes to estimating your price, it will rarely cost more than $900 for a standard sedan to get from coast to coast. The most expensive routes are in and out of sparsely populated states. The further you go, the more you pay, but the less you pay per mile. Talk to an agent for more.
If you have to change your available dates, please do so as quickly as possible. Try not to wait until the carrier is dispatched and on his way to pick your vehicle up to tell us you need more time to get the vehicle ready.
If you are shipping an SUV or pickup truck, we need to know the submodel. There’s a big difference between a Chevrolet Suburban 1500 and a Suburban 3500. This will affect price and carrier availability, so please let us know.
Spring is in the air, which means now’s a great time to get bargain prices on transporting a vehicle. Hurry before they go up!
Auto transport is not like Uber. We don’t find you a driver within an hour; it can take up to a week to get your vehicle scheduled on a truck in your area. So please, be patient.
Please remember that vehicles are shipped by trucks, which are vehicles, and which are susceptible to mechanical failure and breakdowns. Delays can happen during transit, prior to pickup and prior to delivery. So take it easy on your reps and driver.
Communication goes a long way. Make sure to coordinate pickup and delivery times and locations with your carrier after your vehicle has been assigned to a truck.
We have an entire team of people whose job it is to make sure the prices we give will move vehicles. We pride ourselves on our “Goldilocks” pricing method – not too high, not too low, but just right. Having an entire team dedicated to that means prices change daily to reflect the most current trends and ensure you’re not waiting too long to get your vehicle picked up.
It’s a busy day for car transporters! Orders are high, dispatches are high, and the weather is perking up. Now’s a great time to get good deals on your car shipping services before prices go up!
We’re slowly starting to leave the winter season behind, which means more freight on the road, more trucks, and, for some, higher prices. Book now before prices go up on your route!
Once your vehicle is dispatched, your driver becomes your main point of contact. If you cannot reach them let us know, but otherwise, coordinate pickup, delivery, etc with your driver.
Piggybacking off of yesterday’s tip, if you are rude to our staff, you may be forfeiting your refund if you cancel.
Being rude or abusive to a driver will result in them not picking your vehicle up. Being rude or abusive to our staff can result in your order being canceled.
Larger vans, such as E350’s and Sprinters, can be difficult to move if we don’t have the dimensions. We will almost assuredly need the dimensions of any larger van so that we price it correctly.
Did you know you can place your order online right away without having to call us? Try it out!
If you tell us you will be ready to release or receive your vehicle, and then tell the carrier you won’t be once they’re close, you may be charged a dry run fee. If you commit to a pickup window, honor it, or it may cost you more in the long run.
Please remember that signing the Bill of Lading means that you agree that the vehicle is in the condition listed on the form. Do not sign the Bill of Lading, especially at delivery, if the vehicle is not as it is shown on the BoL.
If your driver cannot reach you to coordinate delivery, they cannot deliver your vehicle. Please be aware of that and make yourself available for your carrier when your delivery date and time arrive.
Please remember that hazardous materials are never allowed in a vehicle that is being transported.
If a vehicle is not in the condition it was represented, it could result in the vehicle not being picked up by your carrier. This can result in dry run or dry load fees, which can reach hundreds of dollars.
Pets are not allowed in any vehicle that is being transported. Same goes for food, fish, people, household items – anything that is not a part of your vehicle, really. Talk to an agent if you have questions.
No, you cannot ride with the driver in the cab. No, you cannot stay in your vehicle while it is being shipped. Please arrange alternate transportation for yourself; we can only help you ship your car.
Please remember that if your order is dispatched and a carrier has been assigned, if you choose to cancel, your down payment is not refundable.
It’s February, which is typically the month that sees the industry really start to slow before the spring shipping season. Now may be a great time to book your order at a great price!
As part of our commitment to our customers, we only work with top-rated carriers. You are more than welcome to ask for a carrier’s insurance certificate at the time of dispatch.
The most common issue we run into is when customers misrepresent their vehicles. If yours is not running, is damaged, or is bigger than you tell us, that will result in canceled dispatches and higher prices and maybe even dry run fees. Please be accurate when telling us the condition of your vehicle.
Pickup trucks come in many different shapes and sizes. We need to be aware of yours if you want us to quote it accurately and move it with a carrier that can move it. Please let us know as much detail about your pickup truck as possible.
If you cannot pay the driver at delivery, talk to your rep about cash on pickup (COP). This can be a good alternative if you will be unable to take delivery of the vehicle, or need to have someone else do it.
The term “cash on delivery” (also known as COD) applies not just to cold, hard cash, but also to cashier’s checks and money orders and other types of certified funds. Speak to your representative about what other methods may be available.
If you need to make changes to your order – such as a vehicle change, or changing the pickup and delivery location – it may warrant a requote if the change is drastic. We cannot move a pickup truck at the price it takes to move a car, and if you are moving your pickup or delivery location to another state, that will change the price as well.
Bad weather is currently making it difficult to move freight into or out of New England, the Great Lakes, the northern Plains, and the western Rockies. Be aware prices will be higher on those routes and delays more common due to the weather.
Areas such as Washington, D.C., Manhattan, and other densely-packed downtown areas are hard for carriers to access. Sometimes you will need to move your pickup location to an area they can physically reach.
Please be sure your vehicle is accessible for your driver. If they cannot physically reach the vehicle, they may be unable to load it and will need to cancel the pickup. Please do what you can to make it easy for your driver to load and unload your vehicle.
We’re starting to see the snowbird season begin to slow, which usually results in price decreases on the Northeast-Southeast routes. However, quick pickup is still available as of now, so don’t wait to book if you need to ship fast.
When it comes to paying the carrier for their portion of the shipment, most companies require cash on delivery. This can be cash, cashier’s check, or money order usually. However, some may have different payment methods available, so make sure to speak to the carrier if you have questions about how to pay at delivery.
If there are specific things your vehicle needs during shipment, please let us know. Special instructions are not uncommon in our industry, so please don’t hesitate to let us know about anything that could affect the shipment of your vehicle.
Please let us know your pickup availability. If you are available all day any day, or if you are only available certain days, having that information will allow us to find a carrier that fits your schedule without issue.
If you are shipping from an auction, we will need the lot number and also your buyer number or gate pass. These are important so the carrier can prove they are there to pick up your vehicle.
Remember, if you cannot be there for pickup or delivery, there are options. A friend or family member could release the vehicle for you, and some carrier companies have terminals that they can store your vehicle at until you are able to take it. Speak to your representative for possible alternatives.
When the carrier shows up to pickup your vehicle, double check the paperwork to make sure they are the company we hired to move your vehicle.
If there is a change in your availability dates, please let us know as soon as possible. Getting the most up-to-date information will help us move your vehicle more efficiently and will help us meet your transportation needs.
We make sure that every carrier we work with is top-rated and fully licensed and insured. We hold our carriers to high standards to ensure the safety and security of every vehicle we ship.
It is important that we know the state of your vehicle, as it will affect what kind of carriers are available and when they will be. If your vehicle is not running, it will likely require a winch to load and unload. A vehicle without tires will need a forklift. Standard carriers don’t usually have those, so let us know if there are any issues with your vehicle that might affect loading or unloading.
Want to let us know about your experience shipping your vehicle with us? Leave us a review! Yelp, Google, Transport Reviews, we’re on them all, so don’t be afraid to let us know how we did!
A major storm is expected to slam into the northeast this weekend, which could affect prices and services into and out of the region.
Welcome to another year with American Auto Shipping! Now’s a great time to get on the horse and get a vehicle shipped if you need to get it done!