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US DOT # 3180595/MC # 125957
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(800) 930-7417

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Shipping your from: to is about miles.

Your total cost is $.

This is for our Concierge Service and includes:

* Door to Door Service
* Insurance against Damage or theft
* A personal Concierge who is with you from the quote process until delivery

Make your reservation now and lock in your price by clicking place my order.

We Have 20 Years of Auto Transport Experience with an A+ rating from the Better Business Bureau!

You will see your auto shipping quote in less then 30 seconds with our price calculator, and find out when your vehicle can be picked up.
Use our auto transport calculator to find out. We strive to provide the lowest possible price to move your vehicle within a reasonable amount of time. Our pricing experts consider not only supply and demand and diesel fuel rates, but also provide special discounts for popular transport routes and seasonal backhaul routes.
The good news is the trucks travel about 400 miles per day. American Auto Shipping provides online tracking of your vehicles shipment 24/7.
Yes, using our 10 car open carriers, we allow you to have 100 pounds of personal items in the trunk of your car or cargo area of your truck/SUV while it's being transported. If you ship your vehicle in an enclosed carrier you can pack it full!
Concierge transport services are the services that we offer at no extra cost to our customers. These services include:
  • A free car wash inside and out after your car has been delivered.
  • Free rental car if it takes longer than 14 days from pickup to delivery.
  • Your own personal concierge that will be with you from the quote process until delivery.

How do I Handle an Auto Transport Damage Claim?

Auto Transport Damage ClaimWhen you ship a car the last thing that you want to have happen is your vehicle to be damaged during transport. Most of the time, damage during transport is rare indeed; it happens on only a handful of shipments, and many times damage happens due to circumstance rather than negligence.

However, damage is something that can happen, which is why it’s important to know what an auto transport damage claim is and how to go about filing one and making sure that you are adequately compensated for repairs and the like. So read on to learn more about how to handle the situation when damage happens during transport.

The most important thing that you need to do is something that happens before the vehicle is even loaded. When your carrier arrives to pick your vehicle up you and the driver will do an initial inspection to check for pre-existing damage. A thorough inspection is important, as it will be what you compare against at delivery.

You and the driver both need to sign the inspection report and certify that the information is true. Once that’s out of the way, the next time you’ll see your car is at delivery, where another inspection will need to take place. This is where any new damage will be found and reported, as you have to do another inspection at delivery, with the driver that you did the initial inspection with.

So you’ve found some damage. What next? The most important step is to tell your representative right away. An auto transport damage claim has to be made within thirty days of delivery – after that and you’re S.O.L. When you contact your agent you’ll need your order number and other identifying information, naturally, and from there you’ll need to explain what happened.

After that, it’s mostly out of your hands, as the carrier’s insurance will likely have to pay for repairs. Your representative is trained to deal with damage claims and they’ll be able to answer questions, guide you through the process and advise you. That’s really all there is to it – mostly it relies on you being prompt in identifying new damage and getting the claim started, as the longer you wait the less chance you have of seeing compensation for repairs.

If you are interested in shipping a vehicle, though, you can get a free quote right away via our online quote request form. Once you have your price you can even book your shipment right there! Or, you can contact one of our representatives any time at 800-930-7417. They can answer questions, give you advice on dealing with damage, give you a quote, book an order, and more.

The auto transport guru! With 10+ years doing just about every job in the industry, I'm here to answer your questions and give you the lowdown on all things car shipping.
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