Auto Transport Tips: Communicating With Your Driver
We’ve talked about some great ways that you can improve communication with your auto transport representative in this blog before, but we haven’t really discussed how you can communicate with your auto transport driver, which is something that you should definitely be aware of and know a bit about. Unlike communicating with your representative, communicating with your driver is going to involve more detailed information, particularly regarding your pickup and delivery locations and times as well as updates regarding where the carrier is and what is going on with your vehicle. Typically your auto transport representative will give you the pertinent contact information for your auto transporter and will make sure that both you and the driver are on the same page when it comes to the actual pickup and delivery of your vehicle.
When communicating with your driver always be up front and honest with him regarding your vehicle. Some drivers have accents that can be hard to understand, so patience is important. At pickup you want to talk to your driver about the route he will take and how long he estimates it will be. Also, make sure to find out his insurance information – all transporters are required to give you a copy of their insurance certificate which has all the information regarding their insurance including any deductibles and other information that could screw you out of a claim if you don’t know about it. Make sure both you and the driver do an inspection of your vehicle for damage before pickup and after delivery. Carriers may not call you every day, and you shouldn’t call them every day; every few days is fine, especially for longer trips, but they will always coordinate with you regarding pickup and delivery, which – for the carrier anyway – are the most important parts of your shipment.
You can get multiple free quotes from reputable and reliable auto transport companies simply by filling out our free online auto transport quote request form. You will get ten different quotes from companies that we pre-screen for reliability for you. We make sure all our affiliate companies are licensed, bonded and insured, and we make sure that they are all in good standing with their customers and the government. You can also call our toll-free number at 800-930-7417 and speak to one of our live representatives if you are interested in getting some of your questions answered before you even start the quote gathering process, which is completely fine too. Just remember to be polite to our representatives as well as the reps you will talk to when you book your order with your transportation company.