
American Auto Shipping Reviews
Customer comments, what U.S. News, CNN Underscored and Cars.com said, and where to read independent reviews. Over 235,000+ vehicles shipped since 1999.
BBB A+ Rated
Accredited Business
27+ Years
In Business Since 1999
235K+ Vehicles
Successfully Shipped
Licensed Partners
FMCSA-registered companies compete
American Auto Shipping reviews come from three places: customer comments on this page, articles from outlets such as U.S. News, CNN Underscored and Cars.com, and independent review sites linked below. American Auto Shipping is a vehicle shipping agent: you request a free estimate, licensed auto transport companies make their offers on your shipment, and you choose and book with the one you prefer. See the companies we work with or how our estimates are built.
What outside publications said
Wording is each outlet's own, linked to the article
CNN Underscored
“Best for customer support”
Cars.com
“Best 24/7 Support”
U.S. News & World Report
“Best Overall”
“After careful research, we found American Auto Shipping to be the best choice for military car shipping in part due to its wide coverage area and up-front pricing.”
U.S. News & World Report
“Best for Motorcycles”
“Our choice as the vehicle shipping company that's best for motorcycles, American Auto Shipping can also be an affordable option for motorcycle shipping.”
What Our Customers Say
Verified reviews from real auto shipping customers
These comments were written between 2023 and 2025 and describe the service as it ran then. Today you request a free estimate, licensed partner companies make their offers and you book with the one you choose, so pickup, delivery and updates are handled by that company.
Sarah M.
Phoenix, AZ
Los Angeles, CA to Phoenix, AZ
I was nervous about shipping my BMW 3 Series for the first time, but American Auto Shipping made it completely painless. The quote was accurate, the carrier showed up on time, and my car arrived without a single scratch. The concierge kept me updated the whole way. Will absolutely use them again.
James T.
Atlanta, GA
New York, NY to Atlanta, GA
Shipped my truck from New York to Atlanta when I relocated for work. The price was about $200 less than two other companies I got quotes from. Pickup was within the window they gave me, and delivery was actually a day early. The driver was professional and did a thorough inspection at both ends.
Linda K.
Seattle, WA
Miami, FL to Seattle, WA
Coast-to-coast with a classic 1967 Mustang — I was terrified something would happen. They recommended enclosed transport and matched me with a carrier who specializes in classic cars. My Mustang arrived in perfect condition after 8 days. Worth every penny for the peace of mind.
Robert D.
Chicago, IL
Dallas, TX to Chicago, IL
Good experience overall. The quote process was fast and the price was fair. Pickup took one extra day beyond the original window, but the team communicated the delay proactively and my SUV arrived in great shape. The free car wash at delivery was a nice touch I wasn't expecting.
Michelle P.
Denver, CO
San Francisco, CA to Denver, CO
I've used American Auto Shipping three times now for my dealership and they've been consistently excellent. Their business platform makes it easy to manage multiple shipments, and the volume pricing saves us significant money. Our dedicated account rep actually answers the phone.
David W.
Orlando, FL
Detroit, MI to Orlando, FL
Bought a car online from a dealer in Detroit and needed it shipped to Florida. American Auto Shipping handled everything. They coordinated with the dealership for pickup, kept me posted during transit, and delivered right to my driveway. The whole thing took 5 days and the price was exactly what they quoted.
Karen S.
Portland, OR
Boston, MA to Portland, OR
Military PCS move from the East Coast to the West Coast. I needed expedited shipping because I had a tight reporting date. They got my car picked up within 48 hours and it was in Portland in 7 days. The expedited service was worth the extra cost for the peace of mind during a stressful move.
Carlos R.
Houston, TX
Las Vegas, NV to Houston, TX
Shipped my motorcycle from Vegas to Houston using their enclosed transport service. The bike was secured properly with wheel chocks and soft straps — I could tell the carrier knew what they were doing. Only minor note is I wish tracking updates were more frequent during transit. Otherwise, great service.
Patricia L.
Nashville, TN
Los Angeles, CA to Nashville, TN
Shipped my Tesla Model 3 cross-country and it arrived in perfect condition. The team was knowledgeable about EV-specific transport requirements and made sure the carrier had experience with electric vehicles. The offer I accepted was the lowest I found anywhere. Highly recommend.
Michael B.
San Diego, CA
Phoenix, AZ to San Diego, CA
Quick, easy, and affordable. I got my quote online in about 30 seconds, booked it, and the carrier picked up my Honda Accord two days later. Delivery was the next day since it was a short route. The whole experience from quote to delivery was under a week. Can't ask for more than that.
Average rating across 235,000+ shipments
Based on verified customer reviews since 1999
Where to read independent reviews
These pages are run by other companies; we do not write or edit them, and their ratings change over time.
- ConsumerAffairs: American Auto Shipping reviews
- Cars.com: American Auto Shipping reviews (published January 2, 2026)
How to read auto transport reviews
- Read what happened, not the stars: pickup date against the window given, final price against the written offer, condition noted on the bill of lading.
- Check the date and the route. Fuel costs, season and carrier availability change what a good experience looks like.
- Confirm the review is about the company you are researching: names like American Auto Shipping and American Auto Transport are easy to confuse. Match the website, address and USDOT or MC number.
- Read the lower-rated reviews for how problems were handled, and be careful with any page showing only five-star comments.
- Verify any company that makes you an offer on FMCSA SAFER; our partners page lists each company with its numbers.
Choosing between companies? See how American Auto Shipping and AmeriFreight differ.
Reviews FAQ
The customer comments on this page, written between 2023 and 2025, mostly mention accurate quotes, pickup inside the window given and cars arriving in good shape. The 4-star comments mention a pickup that ran one day late and a wish for more frequent updates in transit. Read them next to the independent sources below.
ConsumerAffairs and Cars.com each publish a page about American Auto Shipping that we do not write or edit; both are linked on this page. U.S. News, CNN Underscored and Cars.com also name American Auto Shipping in their car shipping roundups, quoted above with links to the articles.
American Auto Shipping has helped people ship vehicles since 1999 and lists the licensed auto transport companies it works with, with USDOT and MC numbers, on its partners page. Look up any company that makes you an offer on FMCSA SAFER and confirm its name, address and active authority before you book. The about page walks through the checks.
Not necessarily. Similar names are common in this industry, and review sites list separate profiles under names like American Auto Transporters. Check the website address, business address and USDOT or MC number on any review page before you rely on it.
The reviews on this page describe the service as it ran when they were written. Since September 2026 you request a free estimate, licensed partner companies make their offers, and you choose and book with one of them, so details such as pickup, delivery and updates are handled by the company you book with. Ask that company what to expect.
Look at what the review says happened (pickup date versus the window, price versus the written offer, condition noted on the bill of lading) rather than the star count alone. Check the date, the route and whether the same company is being described, and read a few of the lower-rated reviews for how problems were handled.

Explore Our Services
Cost Estimator
Get a free estimate for your route
Open Auto Transport
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Enclosed Auto Transport
Maximum protection for high-value vehicles
Door-to-Door Transport
Convenient pickup and delivery at your location
Auto Shipping FAQ
Answers to common car shipping questions



