What to Do About Auto Transport Delays
It sucks that auto transport delays happen, but really delays are going to happen in any industry that has to rely on getting stuff from one part of the country (or the world) to another. There are a lot of different reasons as to why, too – from inclement weather to traffic jams, maintenance problems to unexpected difficulties in loading and unloading a vehicle, there’s always something trying to trip up a car shipper, which is why you need to understand that delays are going to happen on some routes and there’s not a lot you can do other than wait. Seriously, that’s about the best thing that you can do while your vehicle is being shipped, because most everything has already been handled prior to pickup. Once your vehicle is in transit, there’s surprisingly little you can do until it’s delivered.
But there are some things you can do about auto transport delays, and perhaps one of the most important things you can do is keep in contact with your broker. While carriers are in-transit and working on delivering a vehicle they often can’t just drop everything to talk to you. They can’t talk on the phone while driving, so many of them will take some time, usually in the morning, and contact their customers to give them an update. Many times it’s the carrier actually calling the broker, but those updates usually come daily or at the latest every few days. Make sure to talk to your agent regularly – many times they will call you first, but if you haven’t heard from anyone for a couple of days you’re always well within your right to talk to your agent.
Another thing you can do to take advantage of the delay is to get the money for delivery ready. Whether it’s cash, cashier’s check, money order or some other type of certified funds, if your delivery date is already delayed due to inclement weather or traffic or something, having your obligations and responsibilities all squared away will make things faster and easier in the long run. This is, of course, important regardless of whether or not there’s a delay, but if your carrier is running behind schedule it does give you a bit more time to get everything in order.
If you are interested in shipping a vehicle and are trying to find a quote to get you started, take a minute or two and fill out our free online auto transportation quote request form. It shouldn’t take you more than a minute or two, and once you fill it out and submit it you’ll get an instant price immediately right on your screen. American Auto Shipping is fully licensed, bonded and insured. If you have questions about our services, or if you would like some help getting your quote or would simply like to talk to a real person, you can contact one of our agents any time, toll-free, at 800-930-7417.