Understanding Common Auto Transport Cancellation Policies
Different auto transport companies have different ways of taking care of customers who wish to cancel their orders, and their cancellation policies are going to determine how quickly you can get rid of your shipper. Customers cancel orders at different times and for a variety of different reasons, and most auto transporters will allow you cancel your order any time before your vehicle is actually being loaded onto the transportation truck. However, when you cancel your order can impact the cancellation process, so we’re going to discuss some of the more common times that people cancel their orders and some of the common repercussions of doing so.
Most auto transport companies nowadays don’t take any money from you until your vehicle is at least scheduled to be picked up – this makes canceling your order a lot easier because during the initial waiting period – after you book your order but before your vehicle is picked up – you can cancel your order any time, generally without any consequences at all, other than the fact that that company won’t be shipping your vehicle. If you have paid monies to your shipper prior to your vehicle being dispatched (scheduled for pickup), your refund will be subject to that shipper’s terms and conditions regarding your monetary reimbursement – some companies will refund your credit card immediately, some may take 24-48 hours from the day you cancel, and – if you paid via a check by phone, for instance – even longer if the money has to be sent to you another way.
It’s important to understand your shipper’s cancellation policies, as they all differ from company to company. Not only that, but your refund will be subject to the terms and conditions of your shipping company, so it’s important to read up on their cancellation policy to understand exactly what you’re getting into. You can usually get an overview of a shipper’s cancellation policy from one of their live agents, and you definitely should well before you decide to book with a shipping company. You should get information on how your deposit will be paid, when it needs to be paid, and their cancellation policies. Make sure to focus on the timeframe you have to cancel, because as mentioned many companies will not allow you to cancel after a certain point in your shipment. You should also know their refund policies, and the best way to get that is to talk to a representative.
If you’re interested in shipping a vehicle and need to get quotes from some of the best companies in the industry, you should take a minute to fill out our free online auto transport quote request form. When you do, you’ll get multiple free quotes from companies that we pre-screen for reliability and dependability ahead of time for you, so we make sure that they are fully licensed, bonded, insured and in good standing with the Better Business Bureau and the customers that they have shipped vehicles for. We do our due diligence because reputation is important in this industry. This is also why we maintain a toll-free telephone number you can contact us at. Just dial 800-930-7417 to speak to one of our agents, who can answer questions, give advice and help you get your free quotes today.