Some More Auto Transport Red Flags
Shipping a vehicle, as you likely know if you’ve followed our blog at all, is a pretty daunting, complex and expensive process. It’s not easy to trust the handling of your vehicle across long distances to just anyone, which is why finding the right car transport company for your specific needs is so important. We’ve discussed a bit about common auto transport red flags to watch for when you’re searching for a shipping company, and we’re going to continue that with some more good tips for finding a right company. Last time, we spoke about watching for when you can pay for the shipment, how to watch for company longevity (companies that have been in business longer tend to be better), and also about how reviews can help you find a good transportation company. Follow along as we discuss some more tips and tricks to finding a good, reputable car transport broker.
A huge red flag that may not be apparent right away is a lack of communication. Car transport representatives of a brokerage are tasked with being your liaison and your go-to contact from start to finish. A lack of communication is a major problem and a sign of a lazy shipper – which is not a good thing for you. A company that is bad at contacting or updating their customers will, more often than not, end up costing you a lot more time on your shipment and likely isn’t doing their job properly in the first place – that is, calling trucks, trying to get your vehicle picked up, and ultimately overseeing and administering the day-to-day things that are required to get your vehicle shipped in a timely manner. If a company doesn’t answer their phones very often, or if you have a hard time getting a hold of them to start, that’s a big red flag.
Another thing to keep an eye on is a company’s refund policy. This is something that you should try to learn about before you actually book with a shipping company. Most companies have a cancellation policy with a refund policy attached, though refunds today are mostly going the way of the dodo considering that most car shipping companies won’t even take any money until your vehicle is either scheduled for pickup or is actually picked up by a carrier. This gives the broker incentive to actually do their job, and gives you peace of mind because if they don’t, you aren’t out any money. But it’s still important to read their refund policies and their cancellation policies; if they have things that you don’t like or don’t make you feel comfortable, it could be a red flag. And always watch out for companies that take payment before dispatch or pickup – they’re usually less than stellar, even if they are legitimate shippers.
If you’re interested in shipping a vehicle with a top-rated, licensed, bonded, insured, five-start rated and reputable car transport company, you should really take a minute to fill out our free quote request form. When you do, you’ll receive multiple quotes from some of the best car shipping companies in the industry today – as part of our service, we ensure that you only get quotes from companies that we screen for dependability and reliability, so all these red flags that we’re discussing should not be an issue. Of course, you can always contact us at our toll-free telephone number at the top of the page if you have questions, concerns or simply want to talk to a real human being before submitting your information on a site on the internet.