Why Lying to your Auto Transport Agent is a Bad Idea
Shipping a car is a complicated process – well, not so complicated as it is time-consuming, though it can be complicated if you make it. When you ship a vehicle you need to get in contact with an auto transport broker and, more specifically, one of their agents, as they’re the ones that will ultimately help get your vehicle shipped for you. They handle all the back-end BS like finding a carrier to pick your car up and scheduling pickup and delivery and being the main liaison between you and the car transport truck driver. This means that they’re going to be speaking for you to the carrier and, more importantly, setting everything up to get your vehicle moved. This is why lying to get a better price or better pickup/delivery windows is a bad idea.
For starters, let’s examine why customers try to omit details about the vehicle they’re shipping. Usually it has to do with trying to get a better price – after all, if it’s cheaper to ship a small car, why not just say an SUV is the size of a Ford Focus and save on the difference? Well, there’s a few different reasons, namely the fact that the weight of the transport truck has to be carefully monitored, and carriers have to take into account the size of the vehicles they’re picking up before they arrive. If they’re picking up a big pickup truck, they have to factor that into the rest of their route, and if they think a big vehicle is actually a small vehicle, they might make commitments to pickup other vehicles that can skew their route and cause a lot of problems down the line.
And what if your vehicle is so big that it can’t fit on a standard carrier? Congratulations, you got a great price pretending you’re shipping a small car when in reality you’re shipping a huge truck of van! Everything’s setup, you’re good to go, your carrier shows up to pick your “car” up…and then they can’t ship it. They physically cannot get it onto their carrier. Now you’ve wasted your time, the carrier’s time, paid for a shipment that can’t get done and are stuck waiting for a carrier that actually can ship your vehicle to show up, which can take weeks or even months since you’ve become a customer no one wants to touch. Instead, tell your rep what exactly you’re shipping and, if it’s oversize, make sure to tell them the dimensions. Lying won’t get you anything at all.
If you’re interested in shipping a vehicle, take a minute to fill out our free quote form. Why? If you do, you’ll get multiple free quotes emailed to you within the hour from top auto transport companies that we pre-screen for dependability, reliability and who we ensure are all licensed, bonded and insured. Our job is to get you quality quotes from quality companies; your job is to find the company that fits your needs and not lie to your rep about your vehicle or where you’re shipping from and to. Because when you get your quotes you can and should talk to a rep from those different companies; discuss your shipment, learn more about the industry and your shipment in general and find the right company for your needs. Have general questions about shipping a vehicle, or need some help getting your free quotes? Call us toll-free at 800-930-7417 to speak to one of our own live agents to learn more today.