Auto Transport Tips: Communicating With Your Representative
When you’re transporting a vehicle from one state to another, the most important thing you can do is communicate with your auto transport representative, but communication is a word that can have a few different meanings. For instance: many customers think that the best way to communicate with their representative is to call them every hour to figure out where their car is or what the status is. This is rather unnecessary, but we’ll get to that in just a little bit – what’s important is communicating correctly with your auto transport representative as well as knowing exactly what you should be communicating about (and what your auto transport representative should be telling you).
For starters, you want to make sure you have all the vehicle information and correct zip codes when first setting up your order. Once the order is complete, your vehicle is going to go on a load board more or less, and your representative will spend time searching for an auto transporter to haul your vehicle from and to the zip codes you gave. Your representative will call you when a transporter is found; calling every single day is pointless. Now, if you don’t call for three or four days and still hear nothing, you should definitely call – most representatives will go at most two days before calling you with a status update. Once your vehicle is in transit, the calls will likely be less frequent; this means that you can just relax and wait. Again, if a week goes by and your car doesn’t show up, you should call. You don’t have to call every day, or every five seconds, because most of the time you’re simply waiting when you’re shipping a car. Waiting for a truck to be found, waiting for the transporter to show up – you’ll spend very little time on the phone with your representative after the order is placed, if all goes well. And that’s the most important thing.
You can get multiple free quotes from reputable and reliable auto transport companies simply by filling out our free online auto transport quote request form. You will get ten different quotes from companies that we pre-screen for reliability for you. We make sure all our affiliate companies are licensed, bonded and insured, and we make sure that they are all in good standing with their customers and the government. You can also call our toll-free number at 800-930-7417 and speak to one of our live representatives if you are interested in getting some of your questions answered before you even start the quote gathering process, which is completely fine too. Just remember to be polite to our representatives as well as the reps you will talk to when you book your order with your transportation company.