Auto Transport Tips: Use Car Shipping Carrier Reviews
Informing customers is an important part of the services that we offer, as an informed customer is one that is more cooperative, more willing to understand the unique way that the auto transport industry works, and makes everything easier not only for representatives but also for customers themselves. Knowledge is power, and we promote that mindset, which is why we’re recommending that you read up reviews of any carrier company that your broker books your shipment with. As a customer, you have more power than you think, but using that power wisely, in order to get the best shipping services you can, is one of the most important things you can do.
When you book an order, your shipping company will find a car shipping carrier to transport your vehicle and then schedule a pickup time with them. Then they will give you the carrier’s information, including their name, address and contact information, as well as the name of the driver that will be picking your vehicle up. Once you have that information, we highly recommend searching that company online and reading reviews. Everyone knows about auto transport reviews for brokers, but carriers don’t seem to have that same base of comparison, which can be frustrating if your broker uses a carrier that doesn’t necessarily have a lot of scruples.
This can be frustrating for brokers as much as for you – if a broker doesn’t have a reliable database of car shipping carrier reviews to sort the good from the bad, what can they do? They often use preferred carriers for just this reason, but as the auto shipping industry grows (in large part thanks to the internet helping cut operating costs for everyone) more and more people are wanting reliability and accountability out of their shippers. This is great because it cuts down on the number of shady companies out there, but at the same time some companies fall through the cracks. Utilizing car shipping carrier reviews can put you at an advantage when finding a good broker, and can also help that broker do better business. If you find that your shipment has been dispatched to a bad carrier, let your broker know; they’ll often cancel the shipment and find a more reputable carrier at no charge. This will also help your broker find more reputable carriers, which is great for future customers and for the future of the shipper in question.
If you’re interested in shipping a vehicle with a company that already utilizes car shipping carrier reviews when trying to book freight, you can fill out our free online auto transport quote request form any time. When you do, your information will be submitted to multiple auto transporters who will then calculate a quote for you, completely free, and email you your quotes within about an hour. You can then compare those companies against one another, including checking their prices and services and even discussing your shipment with one of their live agents. If you have questions about our services, online carrier reviews, or just need some help getting your quotes, you can contact us any time over the phone at 800-930-7417 to speak to one of our own representatives.