How Auto Transport Brokers Help You
Auto transport brokers are some of the most misunderstood companies in the industry today, which is a shame because they’re the company, more than any other, that you really want to work with. While auto transportation carriers may be the backbone of the industry, brokers are the ones that make sure the industry – and all the carriers within it – thrive. It is a delicate and precarious system, one that sees three different companies all relying on one another to get a customer’s vehicle moved from one state or country to another, and all trying to earn a few bucks as a result of that effort. When it comes to transporting a vehicle, everyone has their job to do, and the job of the brokers is essentially to make sure that your interactions with them and the carrier are informative, helpful and positive. This, of course, is easier said than done, for when communication breaks down and misunderstandings arise, the brokers are always the ones to take the brunt of the eventual ire.
But brokers are essential because they facilitate communication between customers and their drivers and they also handle all the legalities and paperwork required for transporting vehicles. This means that they make sure all the carriers they dispatch vehicles to are fully licensed and insured. They also make sure that the carriers get paid on time and that there are few if any problems between carriers and their customers. Because of this, they act almost as a set of checks and balances, making sure that the carriers you work with are reliable and keeping prices lower because of it. While sometimes it may be the other way around, on the whole brokers help regulate prices because they force carriers to lower their prices or else run the risk of losing out on freight. That’s where the “fine balance” we spoke of earlier comes into play – the fine line between getting your vehicle picked up and having it sit there.
That’s where most customers have problems with brokers – when it comes to actually getting the vehicle picked up. It makes sense to want to be able to ship your vehicle at the price quoted, but if you read most brokers’ fine print they’ll tell you that the quote they give you is not a guaranteed price and that it may go up slightly depending on certain conditions. These conditions are usually things that are outside anyone’s control but that have a direct impact on the profitability of the transportation of a vehicle. For instance, fuel prices going up can raise prices $50 or more for customers. Inclement weather, particularly severe storms such as the ones ravaging the northern U.S. southern Canada, are wreaking havoc on the transportation industry, causing skyrocketing prices for shipments in and out of affected areas and causing delays in pickup and delivery. These are things no one has any control over, so please, when speaking or discussing your transportation with your representative, give them a bit of respect. They’re doing a hard job, a job that really doesn’t pay nearly as much as you might think, and more often than not their hands are tied in one way or another. So keep that in mind when you get your free quotes by submitting your information through our free quote form.