Auto Shipping Glossary: Diversion
The term “diversion” as it pertains to the auto transport industry is fairly simple: a diversion happens when a carrier has to divert his route for some reason. They aren’t all that common, but it would be a disservice to you to sit here and say they do not happen. On the whole routes are planned ahead of time and carriers have a solid idea of where they’re going to be from one day to the next, as it’s important for them to get the most out of the routes that they run. Wasted time is wasted money for an auto transport driver, and their profit margins are generally thin as-is; it’s not cheap to haul a bunch of vehicles on the back of a truck that only gets 6-10 miles of diesel fuel per gallon.
The most common reason why a carrier has to divert a shipment off its intended route is because of the weather. Different areas of the country experience vastly different weather patterns, and auto shippers have to keep themselves appraised of what they’re going to be going up against whenever they head out on the road. For instance, during late summer and into the fall, it’s hurricane season in Florida. Unfortunately, Florida happens to be one of the most popular auto transport locations in the entire country, so when hurricanes hit the state it throws everything into disarray, including auto transport routes.
Another common reason for diversions to established routes is for maintenance emergencies. Auto transport trucks are big, complicated machines, and keeping them maintained properly takes a lot of time, money and effort. While auto shippers are required by law to do routine maintenance for the safety of other motorists, sometimes things happen that you weren’t expecting – ever had a radiator go out on you when you thought it was working just fine? For an auto transport carrier it can be a death sentence unless they can get it repaired quickly, and that’s where the diversion will come in to play – they’ll have to stop at a mechanic’s shop that can handle a rig as big as theirs, if they can’t fix it themselves, and this will usually mean diverting off their route to find one.
When a carrier has to make a diversion to their route, it almost always will result in delays in delivery. You should receive a phone call or email with an explanation of why the truck had to make the diversion and they will likely give you updated route information as well, but please try to understand that diversions only happen when something unexpected comes up. It’s not a bait-and-switch tactic, it’s not an excuse to squeeze more money from you. The inconvenience can be frustrating, to say the least, which is why auto transporters do their best to get all their ducks lined up in a row so they can quickly and confidently transport the vehicles they pickup without incident. But sometimes things happen that you just can’t prepare for or think to expect, and that’s when things can get a little complicated.
You shouldn’t let something like the slim possibility of a diversion stop you from shipping your vehicle; on the whole diversions are fairly rare, with most of the issues for them being accounted for before they even arise, so it’s not something most customers ever run into. To get free quotes to ship your vehicle, you should take a minute to fill out our free online auto transport quote request form. If you do, you’ll get multiple free quotes from top-rated auto transport companies that you can then compare against one another to find the right company, with the right services, at the right price for your needs. If you have questions about our services or about the quotes that you will receive, or need some help getting your quotes in the first place, don’t hesitate to call us at 800-930-7417 to speak to one of our live agents. They can give helpful advice and information, help you get your quotes and more.