Auto Shipping FAQ: Why Are Brokers Better than Carriers?
If you follow our car shipping blog at all you’ll likely know that we usually say that auto transport brokers are the companies that you want to book an order with, and not with direct auto transport carriers. The auto shipping industry has literally thousands of different companies in it, split up into three distinct categories: auto transport quote providers (that’s us!), auto transport brokers, and auto transport carriers. The way the division of labor in the industry is supposed to work is you go to the quote providers when you first start trying to find a company, who get you quotes from brokers; book your order with a broker, and then they will find a carrier to physically transport your vehicle.
The reason why it works this way is because of the fact that quote providers help you find brokers and brokers help you find carriers. In this way, everything is streamlined; by using a quote provider, you get quotes from different brokers – as many as you want, really, depending on how many different quote providers you visit – and then the broker you choose will use a nationwide load board that every reputable car shipping carrier uses to find a carrier in your area. If you were to book directly with a vehicle shipping carrier company, you’ll likely find it will take a lot longer to actually get your vehicle picked up.
See, brokers operate offices staffed with auto transportation representatives whose job it is to assist customers in getting their vehicles shipped. They are knowledgeable and understand the industry in ways that customers cannot – at least those who don’t ship cars on a regular basis. Carriers drive – they don’t have the time, money or resources to spend all day dealing with customers. Brokers have the ability to field many phone calls from many different customers and can juggle dozens of orders at one time, with the larger companies sometimes handling hundreds of shipments at once. Carriers can handle up to ten at a time.
Simply put, carriers don’t have the time to spend juggling all the customers that brokers do. They don’t have the office, they don’t have the phone lines, the capital or the business acumen to handle all that while still driving their truck hundreds of miles every single day. That’s why the vast, vast majority of carriers on the road actively rely on brokers to find them loads and keep their trucks full. Some carriers may operate offices that act as brokerages, but these are few and far between, just as there are brokers that may own a truck or two. While they may dabble, there is no company that actively does both – it’s counter-intuitive. Therefore, brokers are almost always going to be the companies that you want to book your shipment with.
If you’re interested in finding a reputable, reliable shipper for your next auto transportation experience, take a moment to fill out our free online car shipping quote request form. When you do, you’ll receive multiple free quotes from top-rated car transport brokers absolutely free of charge, and once you have your quotes you can compare those companies against one another to find the right shipper for your specific needs. If you have questions about our services, how we operate or how the industry works in general, or if you simply need some help getting your free quotes, give us a call any time at 800-930-7417 to speak to one of our own live agents.