A Note On Transport Payments and Deposits
Almost every auto transport company that you book your shipment with will charge you some sort of deposit – this is a standard in the industry, and it’s important because it’s how the brokers make their money.
Different brokers will charge different deposit amounts, but there are a few things that you should know regarding your deposit before you actually pay any money.
For starters, most companies will take a credit card number up front, then charge at either pickup or dispatch (i.e. when they find a carrier to pick your vehicle up). This is pretty standard, and it’s how we work as well.
Some legitimate companies will take a deposit upon booking, but more often than not these are companies that you want to avoid because it could take them weeks to find a carrier and that’s weeks that you probably don’t have.
Taking a deposit upon booking of the order isn’t necessarily a scam or anything, but it is a common tactic among scam artists that plague the auto transport industry. This is also why it’s important to do your homework and read reviews of the companies you’re thinking of booking with, so you know for sure whether they’re reliable or they’re going to cut and run once they have your money.
Many companies will have a policy of taking a credit/debit card for payment of the deposit, though many will work with you if you cannot pay via a card. Check by mail or by phone are usually available, as well as a money order that is mailed in.
If you are concerned that the companies you are looking at are not the best, you should fill out our free online quote request form. If you do, you’ll get a free quote to ship your vehicle with us right away. We work with only top-rated carriers who are fully licensed and insured, so you’ll be in good hands from booking to delivery. You can also contact us any time at 800-930-7417 to speak to a representative. They can answer questions, give you a quote, and more.