Tuesday, August 5th, 2014 at
In the auto transportation industry, larger vehicles cost more than smaller vehicles to transport along the same route. This is pretty much standard; sport utility vehicles, cargo and minivans, pickup trucks – they all have one thing in common in that they’re larger than a regular vehicle. Their size and weight being more than a standard automobile, they’re going to be more of a pain for an auto transport company to load, unload and physically transport. You have to keep in mind that vehicles that weight more put more drag on the auto transport trucks they’re being shipped on, and those trucks aren’t exactly aerodynamic to begin with, and the more weight that’s on an auto transport truck, the less fuel-efficiency they get, which means they use up more fuel to travel along the same routes as they use when shipping a normally-weighted vehicle. With diesel prices as high as they are, it’s a wonder they don’t charge more for shipping heavier vehicles.
But that’s not the only reason why auto transporters charge more to ship larger vehicles (though it’s probably the main reason). Another reason is that they’re harder to load and unload, particularly taller-than-average vehicles like lifted pickup trucks or Sprinter vans. These can also pose challenges to auto transportation companies, as many areas have overpasses that are just taller than the required minimum. This can lead to complications for auto shippers trying to get into and out of certain areas, which is why they either charge more for taller vehicles or simply not transport them at all. Tall vehicles pose more problems than vehicles of a standard height, and you need to take that into account as well. If your vehicle is lifted higher than it normally is, you need to tell your auto transport representative before you get any quotes from them, because it will likely change the price. Lying about the height of your vehicle will only cause problems down the line and won’t save you any money once the carrier arrives to pick it up – it may end up costing you more in cancellation fees, and it’s a waste of everyone’s time.
If you’re shipping something ridiculously tall, like a piece of construction or farming equipment, a flatbed transporter may be required. Most standard pickup trucks and minivans – even lifted ones – require just a standard open auto transport carrier, but some of them are simply too big for a regular shipper to handle. Flatbed transportation is the most expensive form of auto transport, namely because it’s incredibly specialized and isn’t really something that is available upon request. Flatbed shippers can take weeks to find, too, so if your vehicle is in need of a flatbed transport truck, be prepared to spend a bit more and wait a bit longer. This is something no auto transportation company can really avoid, so take that for it’s worth. If you’re interested in getting multiple free quotes from reliable, reputable auto transport companies, you can fill out our free online quote request form or call us toll-free at 800-930-7417 and speak to a live agent who can help you get your quotes and navigate our website. It’s that easy.
Monday, August 4th, 2014 at
The auto transport industry is full of people who think they know what they’re doing. No, we’re not talking about shipping companies (though there are a few out there that are just about clueless when it comes to transporting a vehicle); we’re talking about customers, and it’s funny because auto shipping customers tend to be the people who know exactly how the industry works, why things aren’t going fast enough or why the shipment isn’t cheaper. yada yada. It can be frustrating for an auto transport representative to have to sit and listen to a customer explain what they’re doing wrong – after all, people don’t call them up and tell them how to do their job, so why is it fair for them to do it to the people over the phone at the auto transportation brokerage? The answer is it’s not, and in this blog post we’ll give you a few tips for being a good auto transport customer. Not only will it lead to a better customer service experience for you, but it’ll also make things a lot easier for your representative, who will then be more inclined to talk to you as opposed to try their best to ignore (they do that with rude customers at times).
For starters, always make sure that you’re as polite as you can be to your representative. This is kind of a no-brainer, really, but we have to say it: don’t go out of your way to be rude. Your representative doesn’t have to help you or answer your questions; they could easily tell you to take your rude self somewhere else. If you talk to a representative, no matter what the situation is, you need to be nice on the phone, because people are more inclined to help others that are nice, and tend to ignore people who are rude. Plus, in auto transport, the customer isn’t always right, and I’ve seen more than one representative yell at a customer because they started yelling first. You want to also be understanding; remember, your representative has a job to do, and being yelled at doesn’t make their job any easier. You need to understand that delays happen in the auto transport industry, and there are factors that can cause prices to go up before your vehicle is dispatched.
If your representative has been working on getting your order dispatched for a week or two, then comes back and tells you they need an extra hundred dollars, sometimes it happens, and it’s not their fault. They aren’t pocketing your money – the extra money is going to the truck so that the truck driver can pay for fuel and lodging so they can continue to haul vehicles for a living. It’s not an easy job, especially with diesel prices as high as they are today, and they have to deal with representatives trying to haggle them down to the lowest possible price. Be nice, be courteous, and be understanding – those are the three main tips that I can give you to help you be a better customer. If you’re interested in talking to someone about transporting a vehicle, you can call our toll-free telephone number at 800-930-7417 to speak to a live agent, and you can also fill out our free online quote request form right there on our homepage to get multiple free quotes e-mailed to you within about an hour.
Sunday, August 3rd, 2014 at
One thing that really sucks about moving to a new home is that you have to pack everything up and actually move it. Having just gotten done with a move myself, I can honestly say that I took absolutely zero percent of the advice I give on this blog to heart, and as a result this was probably the worst move I’ve ever experienced – and I didn’t even move out of the city. When you’re moving you want to make thing as easy as possible on yourself – well, you want to do that anyway, in anything you do, obviously, but when you’re moving to another city, in another state, on the other side of the country, you really have to plan ahead. One of the best ways to do this is to mark your moving boxes with what’s inside and what room they go to. Seriously, you’d be surprised at how easy this is – and how great it is when it comes to unpacking.
Think about it: you’re moving a three-bedroom home and have stuff for four people (you and your significant other and your two kids) to pack – that’s a lot of stuff. Marking all the boxes will allow you to easily and quickly move them into the room they need to go in the new home without having to open them up, sort through them, and make a mess. When it comes to household goods moving, you’d be surprised at how many “little things” tend to make the move harder instead of easier. One of those things is underestimating how much you actually have to move – I can say that that’s something I did, rather nonchalantly too, might I add. When you underestimate how much you have to move, you tend to overestimate how much time you have left, and when you have a day until the moving van shows up and half your stuff is still unpacked…well, you end up spending half the night packing everything you forgot to.
Going one room at a time can fix this, though, and by marking the moving boxes and leaving them in the room they started in you stand a good chance of not only making good time but also making things more organized during your move. It’s also helpful because come moving day your moving company can take care of all the heaviest objects first, like things in the living room or dining room, then move onto the heavy objects in the bedrooms, and finally finish up with the boxes that are clearly marked and ready to go. Just by doing something so simple as marking the box, you save yourself a lot of time and energy, and you save your moving company some time and energy too. Need to find a moving company? You can fill out our free online quote request form and get multiple quotes from top-rated moving companies e-mailed to you within about an hour. It’s that simple.
Saturday, August 2nd, 2014 at
Glendale is the fifth-largest city in the state of Arizona, with a population of over 226,000 residents. Originally nothing more than desert wasteland (like much of Arizona during the early 19th century), Glendale was brought to life by William John Murphy, an ex-New Yorker living in Flagstaff, who realized that money could be made parceling and selling the land that would become Glendale. 1887 saw the rise of Glendale to Arizona prominence, and it was during that time that Murphy constructed Grand Avenue, an 18-mile diagonal road to Phoenix that is still in use today. Glendale is known as Arizona’s Antique Capital today and is the home of Midwestern University. You can also learn more about Glendale via the city’s official website.
Glendale is a prominent suburb of Phoenix, the largest city by population in Arizona, and sits just slightly north of Interstate 10 and west of Interstate 17, both of which intersect in the heart of Phoenix proper. This makes Glendale rather easy to get to and from, and many auto transport companies run routes through Phoenix due to the city’s popularity, particularly during the fall and winter months, as it is a prime snowbird location, as is Glendale and many of the surrounding suburbs of Phoenix. I-10 is perhaps the easiest and fastest route to Glendale, as I-17 really only services Arizona – it connects Phoenix to Flagstaff, which sits further north, and turns into I-10 just south of Phoenix.
These two interstates do limit the routes that auto shippers can generally use to get into and out of the area, but the city’s population, size, and popularity as a snowbird area make it one of the cheapest areas in the southwest to ship a vehicle to and from. Summer shipping may be a bit more expensive, and it’s generally cheaper to ship out of Glendale than into it during the winter months, but on the whole the weather actually helps when it comes to moving vehicles in and out of the area, because it never really gets to snowy or icy – in fact, Glendale has some of the most days of sunshine out of all the U.S. cities, so take that for what you will. If you’re interested in shipping your vehicle either to or from Glendale, you can fill out our free online quote request form and get multiple free quotes. You can also call us toll-free at 800-930-7417 to speak to one of our live agents about auto transportation to and from Glendale.
Friday, August 1st, 2014 at
Unlike auto transport broker horror stories, customers that have a bad experience with an auto transport carrier typically have it worse. It’s one thing to have to wait for a carrier to pick your car up, but another thing entirely when your car shows up with dings and dents or – even worse – totaled. A quick glance at different carrier review websites shows that not all auto transporters are worth their weight in salt, and finding one that is going to do a good job for you while providing those services at competitive prices can be quite difficult, and a process that you have little control over because you don’t actually pick the carrier – your broker does.
Many customers have had complaints about the carrier being late, or not showing up at all, and of course the carrier always has a hundred reasons as to why they were late or unable to pick up at a certain time or on a certain date. Other customers have those stories where their vehicle, picked up looking brand-new (or at least close to it), is delivered in absolutely horrible condition, something that no one wants to go through. Most people are able to leave reviews of their services on Only Carrier Reviews or Transport Reviews, which are great resources for other customers to find out what companies are good and which ones aren’t. Of course, not everyone leaves reviews, and this is part of the reason why auto transporter horror stories still exist today.
When searching for a company, do your homework, read reviews, and talk to the company that your broker has found for you. You certainly don’t have to accept the carrier company that your broker has found for you; this is something a lot of people don’t understand, and its a good way to avoid the horror story if you can. Talk to your broker after they dispatch your shipment and find out what carrier company they’re using – they’re obligated to tell you, after all, since they’re handling your car. If you do not feel comfortable shipping with the carrier that they’ve selected for you, tell your broker immediately, and they should be able to get your vehicle reassigned to another carrier owned by another company. If you still need to get in contact with different auto transport brokers, you can call us toll-free at 800-930-7417 and speak to a live agent who can answer questions and help you get your quotes, or you can fill out our free online quote form and get multiple free quotes e-mailed to you within about an hour.