customerserviceperson-aasWhen you ship a vehicle, the person that you will have the most contact with is known as your auto transport agent. Simply put, your agent is the one that is supposed to be there for you during your entire shipment; you book your order with them and then they get your vehicle moved. There are a few different names for them including car transport representatives, customer service representatives (or CSR’s), auto transport agent – a rose by any other name, really, but the end result is always the same: they’re the people who are going to get your vehicle moved for you and they should be your go-to contact person for any information, questions or problems you may have.

Your car shipping agent, or representative, is your go-to for any question or concerns, and normally your representative will be the person that takes your information and books your auto transport services. They’ll set up the entire thing and, in most companies, actively attempt to find a carrier for you in a professional and timely manner. It is their job to ensure that you fully understand what is happening and also their job to take correct information for pickup and delivery locations, vehicle information, and contact information from you, book your order, then find a truck. They are also required to go over their company’s terms and conditions with you before you book your order, so make sure that they do that for you – and if they don’t, make certain to ask them to.

Some companies separate their sales departments (where your agent is) and their dispatch offices – usually the largest companies do this, to allow a better division of labor that keeps everyone focused on singular tasks to maximize efficiency. Not all do, however, particularly smaller companies with only a few employees. It doesn’t take a lot to run an auto transport company nowadays – thanks to the internet, a lot of the internal processes that go into shipping a vehicle are very much streamlined and work quite well. Regardless of how your shipping company is setup, your agent’s job is to ensure that you get all the information you need once your vehicle is dispatched, including arrival windows and explanations as to how things are going to go. You should always keep the name and contact information of your agent until the order is completed.

If you’re interested in shipping a vehicle, and need somewhere to start, take a minute to fill out our free online auto transport quote request form. When you do, you’ll begin to receive multiple free quotes in your email inbox from top-rated vehicle shipping companies completely free of charge, usually within minutes of submitting the form. What’s nice is that, once you have your quotes, you can then discuss your shipment with the agent who sent you that quote, and you can also compare those companies against one another to find the right shipper for your specific needs. If you have questions about our services, or need some help getting your free quotes or understanding more about the way vehicles are shipped and how the industry works, give us a call any time to speak to one of our own live representatives at 800-930-7417.

Rail Transport 3Shipping a vehicle, regardless of what type of carrier you decide to use, can be a pretty difficult experience, especially if it’s your first time having a vehicle shipped, and there’s quite a bit of misinformation going around in regards to what you types of services you can find and which ones you can’t. Most vehicles that are transported by a car shipping company today are shipped via open carriers, which you’ve more than likely seen at least once or twice – you know, the huge trucks that have up to ten cars seemingly piled on the back. Of all the different types of vehicle shipping carriers on the road, they are by far the most common, as they tend to be the fastest, cheapest, and most reliable method.

One that you’ve likely heard of more than once or twice is auto transport by rail, especially if you’re the kind of person who does their homework before committing to something as important and expensive as auto transportation. But here’s the thing about auto transport by rail – it’s not nearly as common as you think, or as many websites in this industry lead customers to believe. It used to be a lot more common, especially in the 80’s and early 90’s, but during the early 2000’s and going into the 2010’s open auto transport has taken the industry by storm, and the decline of auto transportation services over the railroads has declined incredibly rapidly.

Really, rail transportation across the United States, in almost every industry, has declined. While there are still many uses for rail transportation, especially in industries that transport natural resources and the like, a lot of companies are switching to transportation via truck, which has many benefits over rail shipping including customized routes, access to far more areas thanks to there being so many more roads than rail lines, and also the fact that it does not take nearly as long considering how truck drivers schedule their routes and loads. This is a major reason why finding auto transport by rail can be so difficult, especially considering that anyone with an understanding of long-haul trucking can purchase an auto transport truck and get into the industry, and now with so many trucks on the road it’s easier than ever to find a carrier quickly and get your vehicle shipped quickly.

Customers prefer it, too, at least on the whole. Think about it: why would you want to take a lot of time out of your life to drive a vehicle down to the train station, drop it off, then have to wait for it to be loaded onto a train (which can take days) while incurring storage fees at the train depot, when you can call a car transport company that uses over-the-road carriers and schedule your pickup and have them come to your door – for less than it would cost for rail service? Not only that, but because of the decline of popularity of auto transport by rail, there are far fewer routes available than there were just twenty or thirty years ago – now, however, the only rail routes available in the industry are up and down the east coast, the most popular car shipping corridor in the United States. So even after all of this, if you were still interested in shipping by rail, unless you’re going from Virginia to Florida you’re going to be hard-pressed to find it.

While we may not be able to get you quotes to ship a vehicle via rail, you can still get multiple free quotes from top-rated car shipping companies emailed to you completely free of charge. Most quotes will be for door to door shipping via an open car carrier, so keep that in mind, but once you have your quotes you can then compare those companies against one another to find the right shipping company at the right price for your specific needs. If you have questions about our services, auto transport by truck or rail, or just need some help getting your free quotes or understanding more about the vehicle shipping industry, give us a call any time at 800-930-7417 to speak to one of our live agents today.

Burlington 3Burlington is a city in as well as the county seat of Chittenden County, in the U.S. state of Vermont. Currently home to a population of over 42,400 residents, Burlington is the largest city in the state of Vermont, though it is not the capital of the state (which belongs to Montpelier). Though Burlington has been around since at least 1763, when the very first settlers arrived in the area, it would not be until 1785 and the end of the American Revolutionary War that Burlington was officially organized. Burlington grew into a major lumber and manufacturing center in Vermont, which led to a small population rise. Today, Burlington is the economic focal point of much of Vermont.

Burlington anchors the Burlington-South Burlington Metropolitan Statistical Area, home to a population of over 213,000 residents spread over three counties; the population count in the metro area accounts for almost a third of Vermont’s total population. This is actually good news if you’re looking to ship a vehicle to or from Burlington, as car shipping companies prefer to run routes into and out of major metropolitan areas and population centers. Of course, Vermont, being one of the smallest and hardest states to get to or from is not a popular shipping area, but insofar as the most popular car shipping areas of the state are concerned, Burlington tops the list.

It helps a bit that I-89 runs through Burlington, but the city’s small size doesn’t do it any favors. Auto transport carriers like to run routes through major cities along major interstates…and Burlington, really, has neither. This has a detrimental effect on your total price and also how quickly you can get a vehicle picked up in or delivered to Burlington, Vermont, because carriers won’t make a large enough profit to keep afloat unless they charge more to ship to or from. It’s a lot easier to ship to Burlington than some of the other, smaller areas of the state, but you may want to discuss your pickup and delivery locations with a live agent to see if there might be somewhere else that is cheaper or may take less time or be more popular among auto transporters.

The weather really doesn’t help, either. Vermont is located in New England, and Burlington sits in the northwestern part of the state, which means that while the spring and summer are generally warm and colorful and full of sunshine, which makes it easier for carriers to get to or from the area, during the fall and winter months the snows start coming, the temperatures drop drastically and everything gets a whole lot more complicated from a car shipping point of view. Snow and ice make for hard traveling, especially when the safety and security of over a hundred grand worth of vehicles is concerned. Talk to an agent for more information about shipping to or from Burlington during the snowy season.

If you’re interested in shipping a vehicle to or from Burlington, Vermont, take a minute to fill out our free online auto transport quote request form. When you do, you’ll receive multiple free quotes in your email inbox from top-rated car shipping companies completely free of charge. Once you have your quotes you can then compare those companies against each other to find the one that fits your budget and needs best. If you have questions about our services, the quotes you’ll receive or just need some help getting your free quotes to begin with, don’t hesitate to give us a call at 800-930-7417 to speak to one of our own live agents, any time.

enclosed-trailer-car-loadedGenerally, when you ship a vehicle you end up pretty much with what you get in terms of the carrier that arrives. A lot of people have little knowledge of how the industry works, so most just assume that a carrier is a carrier and they’re all the same, when the opposite is actually the truth. Car shipping carriers come in many different shapes, sizes and configurations, with the most common being open auto transport trucks. Open trucks can haul anywhere from 3-10 vehicles (generally ten) and are open to the elements – hence the name “open transport truck.” Since they can haul upwards of ten vehicles at a time, prices per-vehicle plummet while the carrier is still able to make ends meet, which is great for you.

But open transportation is not the only method that is available to people who need auto transport services. One of the more common “specialty” haulers out there is the enclosed transportation truck, which is used to transport high-end or expensive vehicles that cannot handle such long amounts of time being exposed to the elements. As a specialty hauler, demand for enclosed transportation is not as high as the open option, so it tends to be a bit harder to find and also a bit more expensive for you. Any auto transport broker can find an enclosed carrier for you, but generally not as quickly as they can find an open hauler.

Another common specialty vehicle shipping method is the flatbed hauler, which is even harder to find and less utilized than the open carrier. Flatbed trucks are designed to haul vehicles that cannot fit on a standard, open carrier or in an enclosed container. Usually the cargo that flatbed haulers ship are things such as massively lifted pickup trucks, or construction equipment or oversize cargo vans and utility trailers. Motorhomes, too – really, if it’s too large to fit on a standard hauler, it’s going to need flatbed transportation. These are really the only specialty modes of shipping a vehicle available to you, but you can always talk to a live agent for more information.

If you’re interested in shipping a vehicle and need to get started, take a minute to fill out our free online auto transport quote request form. When you do, you’ll receive multiple free quotes from top-rated car shipping companies completely free of charge. Once you have your quotes, which will come into your email inbox, you can then start comparing those companies against one another to find the right shipper with the right prices and services for your specific needs. If you have questions about our services, or need some help getting your free quotes, give us a call any time at 800-930-7417 to speak to one of our live agents today.

Carrier 5Shipping a vehicle is a fairly time-consuming process unless you’re shipping only a short distance. While the process that is used today is the most efficient, it still has its flaws, with perhaps the most commonly-discussed among them being the amount of time it actually takes to get a vehicle shipped from when you first book an order to the day it’s delivered. There are several different reasons as to why it takes so much time, namely the fact that your shipment goes through several different phases, each one that requires its own completion window that varies in terms of length.

This is why it’s important to exercise patience at each stage of the shipping process. When you first book your order with a car shipping company, you’re going to have to wait for them to find a carrier to help you actually get your vehicle shipped. This can take anywhere from a day or two to a week or two, and sometimes even longer if you’re shipping to or from the middle of nowhere. Your broker’s job is to find a carrier for you, but this can take time, so make sure you put aside the time and dedicate yourself to sticking to the shipment.

It’s not just patience, though; you also need to show some restraint. It can be frustrating having to wait a while, and once your vehicle is assigned to a carrier you have to wait another few days for them to arrive to pick your vehicle up. Pickup windows are rarely fun for customers, because it requires you to be flexible over the course of a few days as opposed to hours, but once the vehicle shipping carrier actually arrives the process is actually fairly quick and usually takes no longer than an hour for one vehicle, often times half that.

Then comes transit time, which is another beast entirely. Car shipping carriers can usually travel 350-400 miles per day, on average, sometimes faster depending on their routes. Typically, a cross-country shipment (say, Boston to San Francisco) will take anywhere from 10-14 days. This is because those carriers will have other customers to service along the route they take from coast to coast. Shorter shipments will, of course, take less time, and the vast majority of shipments are completed within seven days from the day of pickup. Most shipments, from start to finish, are taken care of and completed in less than two weeks, with many hovering around the ten-day mark.

If you’re interested in shipping a vehicle, take a minute to fill out our free online auto transport quote request form. When you do, you’ll receive multiple free quotes in your email inbox from top-rated car shipping companies completely free of charge. Compare those companies against one another, including prices and services, and even discuss your shipment with one of their live auto transport representatives over the phone. If you have questions about our services, or need some help getting your quotes, give us a call any time at 800-930-7417 to speak to one of our own live agents.