What’s Important to an Auto Transport Broker?

Tuesday, 9 March 2010 09:02 by TransportBlogger

Auto transport brokers are very helpful professionals when it comes to planning and executing auto transport. Most brokers are able to secure better auto transport rates by having a larger pool of carrier companies and schedules to choose from when scheduling your vehicle relocation. What are some things that the best auto transport brokers look for? Here’s a brief list of the top concerns to the most reputable industry brokers.

1. Adequate insurance coverage.
It is very important that a carrier company provide adequate insurance coverage. What’s adequate? Good brokers consider adequate insurance coverage to be whatever it takes to provide 100% insurance coverage for any potential damages to your personal property.

2. Established, trustworthy reputation.
A lousy carrier won’t tell you upfront that they’re lousy. However, any reputable broker simply won’t work with a lousy carrier. This is because their reputation is on the line in such cases and the risk just isn’t worthwhile. When you choose to book your auto transport with an experienced broker, you gain additional insurance for your shipment. This is because a good broker will defend their client against any disputes arising from cost increases, delivery delays, or damages. In effect, a dependable broker becomes an advocate for the consumer in these cases and is quite often, fighting alongside you to preserve their own reputation. They have a personal stake in the matter too.

3. On-time delivery track record.
No one likes to receive their personal property delivered after a scheduled due date. This is just as important to a broker as it is a consumer. In the end, delivery timeframes place a great amount of importance on the overall customer satisfaction of an auto transport experience. Unfortunate consumers, working directly with carriers, have often been forced to wait weeks or even months for delivery of their vehicle. Don’t let this happen to you. Plan your auto transport with a seasoned, professional broker, like the companies represented by American Auto Shipping. All have been carefully pre-screened to withhold the highest standards in the industry.

4. Fair rates and business practices.
Reputable auto transport brokers prefer to work with carrier companies that practice fair and competent business methods. Many carriers are known to surprise unsuspecting consumers with increased up-charges that were not present on the initial quote. When working with a broker, consumers have greater assurance that rates will not increase once a shipment has been arranged in writing.

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